Ordering Information

How to Order:

Most crowns, candles, and accesories can be purchased through a pretty standard "Add to cart" system that many other merchant sites feature. Simply fill up your cart and follow the check-out procedure.

Orders may still be placed over the phone, if you do not want to use the online check-out system.

Payment:

If checking-out via the online shopping cart, You will be requred to use a Credit Card (if you have a Paypal account, you may be able to do an e-check depending on your account settings).

If you have placed your order over the phone or via email, you may still pay with a Credit Card. You may also email me a Paypal payment.

Payment in full must be received before I will ship any order.

Shipping Details:

Please visit the shipping page for detailed rates and transit time information.

Returns: Fortnuately, returns are quite rare, but In the unfortunate event that you need to return a crown set, please email or call me first.

If you are returning a set do to damage, or you're not pleased with its quality, I will email you a pre-paid shipping label. I require crowns to be returned within 14 days. You'll receive a refund, less postage, as soon as I receive the returned crowns. I will not issue a refund for crowns received past the 14 day cut-off.

If you are returning a set becuase you changed your mind, you are resonable for the cost of return postage. Again, I require crowns to be returned within 14 days. You'll receive a refund, less postage, as soon as I receive the returned crowns. I will not issue a refund for crowns received past the 14 day cut-off.

Returnes are absolutely not accepted on custom crowns and custom engraved crowns. If you have a customized crown that needs some additional attention, let me know and I'll make all the necessary repairs ASAP.

Custom Crowns: I'm not currently accepting orders for custom crowns.

Other Questions?: If you have an ordering question that I did not address here, double check the F.A.Q. page, or send me a quick email.